Service

AFTER-SALES - TECHNICAL SUPPORT SERVICE

GM Global Solutions offers a complete technical support service, comprising:

INSTALLATION

WARRANTY

MANAGEMENT AND SALE OF SPARES

MAINTENANCE

NATIONAL AND INTERNATIONAL NETWORK OF AUTHORISED TECHNICIANS

Helpline hours

9.00 – 19.00h (Monday – Friday)

9:30 – 14:30h (Saturday)

Telemetrics / Call Centre
Phone: (+34) 948 31 68 21 – gmbos@gmglobalsolutions.com

Customer support.
A large team of professionals are here to attend to your needs and provide you with personalised advice.

WhatsApp service. (+34) 682 22 68 37

Multi-language personal phone service.

Highly qualified technical personnel.

Remote IT management tools to permit a high diagnosis rate and immediate incident resolution, meaning shorter response times and lower service charges.

Technical tools for tracking work orders for the optimisation and control of service efficiency.

Order tracking and traceability